At Found Rental Co., our Sales Assistants are the backbone of our customer experience. They provide exceptional support to both our customers and Sales Team, ensuring seamless operations and outstanding service. Detail-oriented and highly organized, they thrive in a fast-paced environment, balancing multiple projects while maintaining Found’s high standards. Their positive attitude is contagious, and they take pride in upholding our reputation and brand.

Customer & Sales Team Support

• Deliver outstanding customer service via phone, email, and in-person interactions, following Found Rental Co. protocols.
• Assist Senior Account Executives, Account Executives, and Sales Coordinators with daily tasks that drive company growth.
• Communicate order updates and logistical details to operations teams on behalf of the Sales Team.
• Manage immediate order changes for clients and relay critical information to sales and production teams.
• Maintain and improve client relationships as a trusted representative of the Sales Team.
• Provide support when Sales Team members are onsite or out of the office, ensuring smooth client communication.

Sales & Event Coordination

• Ensure accuracy of event and order management by assisting with: ○ Editing orders.
  • Organizing event folders.
  • Coordinating post-event follow-ups (thank-you letters, gathering event photos, etc.).
  • Setting up meetings and mockups in the showroom.

• Keep client and sales data organized, including Dropbox files and customer databases.

Production & Logistics Support

• Work closely with the Production Manager to confirm orders and update delivery details.

Showroom Management

• Maintain the Santa Barbara showroom, ensuring it is always client-ready for meetings and mockups.
• Schedule and coordinate showroom appointments, managing client communications.
• Communicate showroom needs to the Sales Manager and CEO as necessary.

General Support

• Assist the CEO, General Manager, and All Teams with administrative and operational tasks as needed.

What We’re Looking For

• Detail-Oriented: You catch the small things that make a big difference.
• Excellent Communicator: Strong verbal and written skills to build rapport and ensure clear communication.
• Highly Organized: You can multitask, prioritize workloads, and manage multiple projects effectively.
• Team Player: Collaborative and proactive, with a positive and adaptable approach.
• Independent & Resourceful: You take initiative, problem-solve, and own showroom responsibilities.
• Time Management Pro: You anticipate needs and stay ahead of deadlines.
• Product Knowledge Enthusiast: A passion for learning about and representing our products.

Structure:

• Full time
• Hourly
• Most responsibilities will occur Monday-Friday between normal business hours, Occasional evenings and weekends

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

To Apply: