Inside Sales Coordinator

Found Rental Co’s Inside Sales Coordinators love our customers, and it shows. They are responsible for providing outstanding customer service and support to the Sales and Operations teams. Attention to detail and organization are second nature to them and they can juggle multiple projects at one time all while maintaining client expectations and Found’s standards. Their positive attitude is contagious, and they thrive in an ever-changing environment. This person must be thoughtful about their daily tasks and anticipate the needs of our customers and our team. They take pride in representing Found’s reputation and brand.

Responsibilities:

  • Follow Found Rentals protocol when answering phones and emails
  • Support Sales, Production, and Found Shop and complete prescribed tasks to support the growth of company
  • Work closely with the Sales and Production teams to ensure accuracy of event scheduling
  • Concentrate on maintaining and improving current relationships
  • General office duties (filing, scanning, etc.)
  • Answer office calls
    • Direct as appropriate
    • Handle immediate order changes for clients, pass along such changes to sales and production teams
  • Inquires
    • Screening of all new inquiries both via site and email. Direct as appropriate
  • Drop Box organization
  • Customer database organization and regular cleanup
  • Production Assistance
    • Work closely with Production Manager helping with, but not limited to:
      • Confirming orders
      • Processing payments
      • Editing delivery details on orders
    • Sales Support
      • Work closely with Sales Team helping with, but not limited to:
        • Editing orders
        • Post event follow-ups: thank you letters, gathering event photos, etc.
        • Meeting and mockup setups (in warehouse)
        • Organizing event folders
      • Shop Support
        • Meet with clients
        • Create sale receipts
        • Support CEO with tasks as needed

Skills:

  • Detail oriented
  • Extensive product knowledge
  • Rapport building on phone and in person
  • Active listening
  • Objection handling
  • Self driven and able to manage own workload/schedule
  • Strong verbal and written communication skills
  • Team working skills and a collaborative approach to work
  • The ability to multitask and prioritize workload
  • Organizational skills

Structure:

  • Full time 
  • Salary
  • Monday- Friday, occasional weekends

 

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To Apply:

Please send your current resume & a list of references to yes@foundrentalco.com
The email subject line should read:
'Full name + position you are applying for + region'
Please be sure to tell us a bit about yourself & why you are applying.
We look forward to hearing from you! 

 

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